Yunze (Lorenzo) Xiao

Enterprise Agent Lead, Abaka AI

Yunze Xiao.jpg

GHC 5418

4902 Forbes Ave

Pittsburgh, PA 15213

I recently graduated from the Language Technology Institute at Carnegie Mellon University (M.S., May 2026), where I was advised by Prof. Mona Diab. Concurrently, I work as Enterprise Agent Lead at Abaka AI and as a Visiting Research Scientist at the 2077AI Foundation.

Research. My earlier work studied persona consistency and anthropomorphism in LLMs — how human-like traits like persona stability emerge and collapse over extended interaction. That work led me to a more fundamental question: when, where, and how do agents fail over long horizons? Today I study the real-world robustness of long-horizon multimodal agents. LLM-powered agents are entering consequential domains — commerce, personalized services, education — faster than we can characterize when they fail, and the existing literature is descriptive and post-hoc: failures get named only after traces are collected. I treat agent reliability as an experimental problem instead, across four connected directions:

Measure — producing failure on demand. Parameterized generators of long-horizon multimodal environments whose stressor axes are derived from documented real-world agent failures, paired with calibrated, controllable user simulators that maintain persistent state across sessions and communicate through text, images, and speech.

Understand — mapping the failure surface. Charting failure jointly over environment parameters and trajectory position: where failure incubates, how it compounds, and when recovery becomes impossible. Counterfactual rollouts recover temporal and modality-level attribution — grounding a multimodal failure taxonomy in causal evidence rather than annotation.

Steer — turning the map into control. Failure-surface-directed curriculum reinforcement learning with attribution-densified rewards, plus inference-time adaptation that makes caution, modality trust, and escalation behavior dialable without weight updates.

Hand to humans — agent behavior as adjustable policy. Direct-manipulation interfaces over agent policy parameters: counterfactual trajectory preview and failure-surface painting, so a human operator can adjust agent behavior rather than accept it as fixed.


Industry. At Abaka AI, I lead development of enterprise agent systems: agentic evaluation frameworks for open-ended multi-turn settings, end-to-end agent pipelines for heterogeneous business contexts (multi-model reasoning, privacy-preserving data synthesis, production infrastructure with FastAPI, gRPC, and Kafka), and human-in-the-loop and multi-agent coordination architectures — deployments that directly motivate the research above.


Previously I was advised by Prof. Houda Bouamor and Prof. Kemal Oflazer at Carnegie Mellon University in Qatar.

Feel free to reach out — yunzex@alumni.cmu.edu or @LrzNeedResearch.

news

Apr 26, 2026 New blog post & interactive microsite — The Chameleon’s Limit summarizes our preprint on persona collapse in LLMs (explore the microsite).
Sep 28, 2024 Happy to share that I am reviewing for ICWSM 2025 and CSCW 2025!
Sep 28, 2024 Happy to share that our work on Cloaked Offensive Language is accepted by EMNLP 2024!
Jun 19, 2024 Our work on Cloaked Offensive Language is on arxiv now!

selected publications

  1. ToxiCloakCN: Evaluating Robustness of Offensive Language Detection in Chinese with Cloaking Perturbations
    Yunze Xiao, Yujia Hu, Kenny Tsu Wei Choo, and 1 more author
    In Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing, Nov 2024
  2. InCharacter: Evaluating Personality Fidelity in Role-Playing Agents through Psychological Interviews
    Xintao Wang, Yunze Xiao, Jen-tse Huang, and 10 more authors
    In Proceedings of the 62nd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers), Aug 2024
  3. Embracing Contradiction: Theoretical Inconsistency Will Not Impede the Road of Building Responsible AI Systems
    Gordon Dai, and Yunze Xiao
    In Advances in Neural Information Processing Systems, Aug 2025
  4. Humanizing Machines: Rethinking LLM Anthropomorphism Through a Multi-Level Framework of Design
    Yunze Xiao, Lynnette Hui Xian Ng, Jiarui Liu, and 1 more author
    In Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing, Nov 2025

my schedule

Feel free to check my availability. Times shown in Eastern Time (Pittsburgh).

This site has been visited times since March 2026.